Why buy from Thickwall Cylinders?

Steve Luniss, Owner of Thickwall Cylinders

 

Thickwall Cylinders was started in 1999 as a small hobby business and has developed over the years into an established brand providing great quality products with customer service to match. In 2011, we moved the business to the North Norfolk Coast. We’re a small growing business. The workshop sits at the rear of an Coastguard Station and we manufacture all cylinders to order here. We carefully fulfill every order and can follow through any problems or queries personally. That is why Thickwall Cylinders has a strong reputation over the web for quality products and customer services and are recommended regularly on Yahoo web groups, Newart Forums, and various other websites and forum. We now offer the widest range of vacuum toys available in the world along with custom sizes made to order.

  Thickwall Cylinders Offer…

  • Established 1999.
  • Great quality products
  • Affordable Shipping across the World
  • Widest range of sizes available.
  • Cylinders hand-machined in Britain by us, for you.
  • Payment by card, Paypal, Cheque or bank transfer.
  • Personalised assistance by email or phone.
  • 12 month guarantee on all cylinders.
  • Compatible with other quality brands of pump.
  • Discreet Packaging.

DSCN3106We aim for 100% customer satisfaction and to understand our customers’ individual needs. We believe that the thick cylinder wall gives our products their unique quality and great comfort. In addition, slight extra weight adds to the pumping sensation and effectiveness!

We are proud of our quality product and service, so we will help you make the right purchase by phone or email, and provide you with after sales support too…  All this backed up by a 12 month guarantee on all cylinders, so you know that buying from Thickwall Cylinders is money well spent!

All cylinders are made to order and are usually despatched within 2-3 working days of the order. Your payment will be in Pounds Sterling and there is a choice of  delivery is by Mail/Tracked Air Mail or by courier.  Just select your preferred option at checkout. We regret we cannot ship to Packsations in Germany as these parcels tend to go missing.

You can find the full and detailed Terms and Conditions of business here.

Product Information:

Thickwall Cylinders are made from cast acrylic which is manufactured to ISO 9000. Cast acrylic was developed for the windows of submersibles and for high pressure vessels in industry, so it’s highly durable.

We are so confident of our quality that our cylinders are guaranteed for one year against faults of manufacture. Pumps are guaranteed for 3 months. (Statutory rights under UK law are not affected).

  • Warm soapy water is sufficient for cleaning.
  • Do NOT use petroleum based products on any part of the cylinders or pumps  as  this will cause cosmetic crazing and may cause mechanisms to degrade.
  • They are NOT dishwasher proof – the detergent degrades the acrylic and the connector.
  • A full guide to safe pumping can be found on the website menu and is sent with each cylinder.
  • Tube sizes are in millimetres, measurements are given to the nearest equivalent inch and displayed in inches. Please ensure you order the correct size since cylinders cannot be returned once used. See our guide on How to measure.

Data protection:

All information supplied will be kept strictly confidential and will only be shared if legally required to do so. Personal information including e-mail addresses will not be sold or shared. No unsolicited circulars or emails will be made, except in direct connection with their order and checking that your order has arrived.

We follow all relevant standards to ensure our systems are as secure as possible. Our website has an HTTPS Certificate. All payments are taken by our partners, PayPal and Secure Trading and not on our website.