Why buy from Thickwall Cylinders?

Thickwall Cylinders was started in 1999 as a small hobby business and has developed over the years into an established brand providing great quality products with customer service to match.  We value each and every customer  and most customers come to us by recommendation. We now offer the widest range of vacuum toys available in the world, along with custom sizes made to order.

  • Established 1999
  • Great quality products
  • Affordable Shipping across the World
  • Widest range of sizes available
  • Cylinders made in Britain
  • Payment by Card, Paypal, Cheque or bank transfer
  • Personalised assistance by email or phone
  • 12 month guarantee on cylinders/6 months on pumps
  • Compatible with almost all other quality brands
  • Discreet Packaging

We aim for to really understand our customers’ individual needs and deliver 100% customer satisfaction. We do our very best to guide you through your purchase by phone or email, and provide you with after sales support too.

Our cylinders are all made in Great Britain and we can back them up with our unique 12 month guarantee (6 month guarantee on pumps and other ancillary items) so you know that buying from Thickwall Cylinders is money well spent! All cylinders are made to order and are usually despatched within 3-5 working days of the order. Your payment will be in Pounds Sterling and there is a choice of  delivery services which will update when you change your delivery country. We regret we cannot ship to Packsations in Germany as these parcels tend to go missing.

You can find the full and detailed Terms and Conditions of business here here and find information about your privacy at the bottom of this page.

Product Information:

Thickwall Cylinders are made from cast acrylic which is manufactured to ISO 9000. Cast acrylic was developed for the windows of submersibles and for high pressure vessels in industry, so it’s highly durable. We believe that the thick cylinder wall gives our products their unique quality and great comfort. In addition, slight extra weight adds to the pumping sensation and effectiveness!

We are so confident of our quality that our cylinders are guaranteed for twelve months against faults of manufacture. Pumps are guaranteed for 6 months. (Statutory rights under UK law are not affected).

  • Warm soapy water is sufficient for cleaning.
  • Do NOT use petroleum based products on any part of the cylinders or pumps  as  this will cause cosmetic crazing and may cause mechanisms to degrade.
  • They are NOT dishwasher proof – the detergent degrades the acrylic and the connector.
  • A full guide to safe pumping can be found on the website menu and is sent with each cylinder.
  • Tube sizes are in millimetres, measurements are given to the nearest equivalent inch and displayed in inches. Please ensure you order the correct size since cylinders cannot be returned once used. See our guide on How to measure.

Privacy and Data Protection:

All information supplied will be kept strictly confidential and will only be shared if legally required to do so. Personal information including e-mail addresses will not be sold or shared. No unsolicited circulars or emails will be made, except in direct connection with their order and checking that your order has arrived.

We follow all relevant standards to ensure our systems are as secure as possible. Our website has an HTTPS Certificate. All payments are taken by our partners, PayPal and Secure Trading and not on our website. Our full Data Protection and Privacy policy can be found here.

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