Our Values Make Us Different

We may be on the Internet but we are not just a faceless company. Our workshop is based in a small village in Norfolk, United Kingdom. In fact, our workshop is in the old toilet block of a disused Coastguard Station at the back of the Managing Director’s cottage! Yes, its a cottage business…in more than one way. And being based in a village, we try to operate like we’re a village store; with good old fashioned values.

We value every customer. We have pride in the quality of our goods. We treat every customer respectfully and try to meet their individual needs. For us a sale is no good unless your’e also happy with your purchase. In fact, our aim is for you to be so delighted with your purchasing experience so that you want to recommend us. We do this by creating:

• Great quality products
• Great customer service
• Ensuring that customers buy the right product for their needs
• Sustained relationships with individual customers to meet their needs
And we love to engage with our customers, both before and after a sale. We’d love to start a conversation with you now. Our contact page has various options for contacting us.

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